NQA (S'PORE) CONSULTING INSPIRES TO BE YOUR PREFERRED PARTNER IN SAFETY AUDITING.
About Us
NQA (S’PORE) CONSULTING is listed in the approved list of Accredited SAC-AOs providing Workplace Safety And Health (WSH) Auditing Services acceptable to The Occupational Safety And Health Division (OSHD)
Accredited Audit Scope
CONSASS 3rd Party Mandatory Safety Audit
bizSAFE Risk Management Audit base on Code of Practice on Workplace Safety and Health (WSH) Risk Management
The objectives of the Construction Safety Audit Scoring System (CONSASS) are to provide:
(a) a unified assessment method in term of standardisation of audit checklist and adoption of a common audit scoring system. This would enhance the consistency in the auditing process and allow cross comparison of worksites in terms of the capabilities in managing safety and health risk.
(b) a mechanism to profile the maturity level for each element of the SHMS in a worksite. With availability of the maturity profile, the management of the worksite could systematically focus its attention to improve the weaker elements in order to elevate the overall maturity of their SHMS to manage safety and health risk.
To verify that the company has achieved satisfactorily WSH and Security outcomes that suggests eligibility for bizSAFE recognition
The objective of the bizSAFE Risk Management Audit is to verify that the company has achieved a satisfactory WSH and Security outcomes that suggests eligibility for bizSAFE recognition
Audit Objectives
Audit Scope
Audit Criteria
Construction worksite / bizSAFE Risk Management Audits
Construction worksite - Requirements for the Construction Safety Audit Scoring System (ConSASS)
Code of Practice on Workplace Safety and Health (WSH) Risk Management
Processes for Handling Requests for Information; and Complaints
Processes for Handling Requests for Information
Clients shall email writing to the AO Manager, or logon message via NQA’s website https://allmail3.wixsite.com/mysite to
-enquire the status of a given auditing (subject to approval by AO Manager)
-request further information in respect of NQA (subject to approval by AO Manager)
Our AO Manager would officially reply to clients via email within 3 working days upon receipt of our clients’ written queries.
Processes for Handling Complaints
a. Whenever possible, the AO Manager acknowledge receipt of the complaint
b. The AO Manager, shall gather and verify all necessary information and in order to validate the complaint
c. If the complaint relates to an audited client, the AO Manager would need to examine the effectiveness of the audited management system.
d. The AO Manager shall provide the complainant with progress reports and the outcome.
e. The AO Manager shall track and record complaints, including actions undertaken in response to them
f. The AO Manager shall ensure that any appropriate correction and corrective action are taken
g. The AO Manager shall designate a staff previously not involved in the subject of the complaint to communicate to the complainant
h. Whenever possible, the AO Manager shall give formal notice to the complainant upon the end of the complaints-handling process.
i. The AO Manager shall determine, together with the audited client and the complainant, whether and, if so to what extent, the subject of the complaint and its resolution made public.
j. This process subject to requirements for confidentiality, as it relates to the complainant and to the subject of the complaint.
k. The submission, investigation and decision on complaints shall not result in any discriminatory actions against the complainant provided the complaints is not malicious with ill-intent to cause harm, damage and tarnish the good reputation of NQA (S’pore) Consulting.
Statement of Impartiality
NQA (S’pore) Consulting aims to provide value added services in the field of third party safety auditing. We conduct our auditing activities in an impartial manner and exercises utmost care in managing conflict of interest and ensuring objectivity in auditing process and decision making. We endeavors to maintain independence in auditing activities without influence of any commercial, financial or other interests.
Statement of Disclaimer
We would like to emphasize here that the audit conducted will be based on random sampling and limited samples but significant size of samples shall be drawn to establish the confident on the SHMS. Should there be no non-conformity found at the end of the audit, it does not mean that there is no underlying non-conformity in the system or the process/ areas being audited. It is the responsibility of the management to undertake effective actions to ensure that the integrity of the SHMS of the organization is maintained.
Use of Name of Auditing Organization and Logo
Client shall not use or permit the use of Name of AO and Logo including audit report or testimony in communication media such as the Internet, brochures or advertising, or other documents;
Client shall not make or permit any misleading statement regarding the audit. Client shall not use or permit the use of an audit report or testimony or ay part thereof in a misleading manner.
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